This Cancellation & Refund Policy is part of the Terms & Conditions of dalalsahabmatrimonial.com and applies to all users who purchase our membership or premium services.
* You may request cancellation of your membership or subscription at any time by contacting our customer support at info@dalalsahabmatrimonial.com
* Cancellation requests for **auto-renewal** memberships must be submitted **at least 48 hours** before the next billing date to avoid automatic charges.
* Once your subscription is cancelled, you will retain access to paid features until the end of your current billing cycle.
* Free or trial memberships can be cancelled at any time without any charges.
* **Non-Refundable Services**
All membership fees, premium services, and one-time payments made on dalalsahabmatrimonial.com are **non-refundable** once the service is activated, except as stated under “Refund Eligibility” below.
* **Refund Eligibility**
A refund will be issued only if:
1. You were charged in error due to a technical or billing issue on our side.
2. You were charged for an auto-renewal after you had requested cancellation before the renewal date.
3. A duplicate payment was made for the same service.
* **Refund Requests**
Refund requests must be sent to info@dalalsahabmatrimonial.com within **7 days** of the payment date. Requests beyond this period will not be considered.
No Guarantee of Match or Marriage
As a matrimonial platform, we provide tools to connect individuals. We do not guarantee that any user will find a match or get married through our services. Refunds will not be issued based on dissatisfaction with the number of matches, responses, or interactions.
Processing of Refunds
* Approved refunds will be processed within **7–14 business days** via the original payment method.
* Processing time may vary depending on your bank or payment gateway.
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on our website with the date of revision.
**Contact Us**
If you have any questions about cancellations or refunds, please contact us:
📧 info@dalalsahabmatrimonial.com
📞 9466887896
.
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